Privacy Policy

Ja Pa Chops, trading as Think Football Ideas Ltd, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit the Ja Pa Chops website, purchase our products, contact us, or submit a wholesale, bulk supply or other enquiry.

1. Who we are
Ja Pa Chops is the trading name of Think Football Ideas Ltd, a company registered in the United Kingdom.
Business name: Ja Pa Chops, trading as Think Football Ideas Ltd
Business address: 128 City Road, London, EC1V 2NX
Email: japachops@mail.com

For questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Information we collect
Depending on how you interact with us, we may collect the following information:

When you contact us
If you contact us through our website or by email, we may collect:

• Your name

• Email address

• Telephone number, where provided

• The contents of your message or enquiry

• Any other information you choose to provide

When you place an order
When you purchase products through our online shop, we may collect information required to process and fulfil your order, including:

• Your name

• Billing and delivery address

• Email address

• Telephone number, where provided

• Order details

• Payment and transaction information

Payment information may be processed by third-party payment providers. We do not need to store your full payment card details ourselves where payment is handled securely by the relevant payment provider.

Wholesale and bulk supply enquiries
If you contact us about wholesale, bulk supply or commercial requirements, we may collect:

• Your name

• Business name

• Email address

• Telephone number

• Business or delivery address

• Products you are interested in

• Approximate quantities or supply requirements

• Any other information you provide as part of your enquiry

This information helps us understand your requirements and respond appropriately.

3. How we use your information
We may use your personal information to:

• Process and fulfil retail orders

• Arrange delivery of products

• Respond to customer enquiries

• Respond to wholesale and bulk supply enquiries

• Prepare quotations where requested

• Communicate with you about an order or enquiry

• Provide customer support

• Manage payments and transactions

• Maintain records of transactions and enquiries

• Operate, maintain and improve our website

• Protect our website, customers and business from fraud, misuse or security threats

• Meet legal, regulatory and accounting obligations

We will only use personal information for purposes that are relevant to the way you interact with Ja Pa Chops.

4. Our lawful bases for using personal information
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

Contract
We may process information where it is necessary to fulfil an order or provide a service you have requested.
For example, we need your name and delivery address to send a retail order to you.

Legitimate interests
We may process information where this is necessary for our legitimate business interests and those interests do not override your rights and freedoms. This may include managing customer relationships, responding to enquiries, improving our services and protecting our business.

Legal obligation
We may process information where we are required to do so by law, including for accounting, tax, legal or regulatory purposes.

Consent
Where consent is required, we will ask for it and provide you with information about what you are consenting to.
Where processing is based on consent, you may withdraw that consent.

5. Cookies and similar technologies
Our website uses cookies and similar technologies. Some cookies are essential for the website to function properly. Other cookies may be used for purposes such as analytics, functionality or other non-essential purposes. Where required, we will ask for your consent before using non-essential cookies.
 
You can manage your cookie preferences through our cookie consent tools. For more information about cookies and your choices, please use the Cookie Settings option available on our website.
 
6. Who we share your information with
We may share personal information with trusted third parties where this is necessary to operate our business and provide services to you.
Depending on how you use our website, this may include:

• Website and e-commerce service providers

• Payment service providers

• Delivery and postal providers

• IT, hosting and website service providers

• Website analytics or other technology providers, where used

• Professional advisers, where necessary

• Government authorities, regulators or law-enforcement bodies where we are legally required to do so

We only share information where there is a legitimate reason to do so. We do not sell your personal information as a business activity.

7. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected. The length of time we retain information depends on the type of information and why we need it.
 
For example, transaction and accounting records may need to be retained for longer periods to meet legal and financial obligations. Enquiry and customer information may be retained for as long as reasonably necessary to manage the relationship, deal with the enquiry and maintain appropriate business records.

When information is no longer required, we will take reasonable steps to delete it securely or otherwise dispose of it appropriately.

8. How we protect your information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
 
However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Your data protection rights
Under applicable UK data protection law, you may have rights including:

• The right to access personal information we hold about you

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of your personal information in certain circumstances

• The right to restrict processing in certain circumstances

• The right to object to certain processing

• The right to data portability in certain circumstances

• The right to withdraw consent where processing is based on consent

Some of these rights are subject to specific legal conditions and exemptions. If you would like to exercise one of these rights, please contact us using the details below.
 
10. Withdrawing consent
Where we rely on your consent to process personal information, you can withdraw your consent at any time. For cookie preferences, you can use the cookie settings available on our website. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
 
11. Third-party websites and services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of third-party websites. We recommend checking the privacy information of any third-party service you use.
 
12. International transfers
Some of the service providers we use to operate our website or provide related services may process information outside the United Kingdom.
 
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements.

13. Children's privacy
Our website and products are not specifically directed at children. We do not knowingly seek to collect personal information from children through our website.
 
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
The latest version will be published on this page with the relevant update date.

15. Contact us
If you have a question about this Privacy Policy, how we use your personal information, or would like to exercise your data protection rights, please contact us:
 
Ja Pa Chops
Trading as Think Football Ideas Ltd
128 City Road
London
EC1V 2NX
Email: japachops@mail.com

You can also contact us through the Contact page on our website.

16. Complaints
If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address your concerns.
 
You also have the right to complain to the UK's data protection regulator: Information Commissioner's Office (ICO)
Website: https://ico.org.uk/

The ICO provides information about your data protection rights and how to make a complaint.


Ja Pa Chops — African Foods, Botanicals & Natural Products Supplier